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= Bug Tracker =
Using the Mercurial bug tracker.


== Finding the right bug tracker ==
Please first check if your issue is caused by a GUI tool or third-party extension. Other bug trackers include:

 * [[http://javaforge.com/project/HGE/tracker|Mercurial Eclipse]]
 * [[http://bitbucket.org/tortoisehg/thg/issues|TortoiseHg 2.x]] ~-([[http://bitbucket.org/tortoisehg/stable/issues|1.x series]])-~
 * [[http://bitbucket.org/durin42/hgsubversion/issues|hgsubversion]]
 * [[http://github.com/schacon/hg-git/issues|hg-git]]

== Getting started ==
Mercurial's bug tracking system is located at http://bz.selenic.com/. It's used for tracking known bugs, requested features, and wishlist items.

Most bug tracker usage will need you to [[http://bz.selenic.com/createaccount.cgi|register]] an account so that you can get updates on your bug reports.

== Creating a new issue ==
<!> Before filing a new bug, please use the [[http://bz.selenic.com/query.cgi|search form]] to try to locate similar bugs.

When creating a [[http://bz.selenic.com/enter_bug.cgi?product=Mercurial|new issue]], put a ''specific'' summary of your issue in the title.

=== Choosing a priority ===
Please try to select the most appropriate severity:

 * bug - the software isn't working as you expect
 * feature - it's not a bug, it's a feature request, good patches will probably be accepted

Once the bug is filed, there will be a priority associated with it:

 * critical - top priority (data loss, security issue, or major regression)
 * urgent - high priority (bug that's blocking development or is a regression)
 * normal - medium priority (no data loss involved)
 * wish - very low priority (it could perhaps be nice to have but may be close to a WONTFIX resolution)

{i} A regression is defined as a bug that breaks something that worked in earlier releases.

{i} Critical bugs may trigger out-of-cycle releases.

=== Helpful Information to include in your description ===
 * The version of Mercurial you're using
 * The operating system you're using
 * Any third-party tools you're using
 * The command you were running
 * The precise traceback or error message you received
 * If you're using Windows, anything unusual about your setup, including but not limited to:
  * !VirtualBox
  * !CygWin
  * using network shares
  * using an on-access virus scanner

== The life cycle of a bug ==
As a bug is tracked, it will go through various states, some of which will demand your attention:

 * UNCONFIRMED - no one has yet triaged the report
 * CONFIRMED - a maintainer believes the report is valid, and the issue is under discussion
 * NEED_EXAMPLE - '''more information is required from the submitter''' (e.g.: abbr. of Latin ''exempli gratia'')
 * IN_PROGRESS - a fix is being developed
 * TESTING - '''the submitter should test the fix'''
 * RESOLVED - closed, issue has been fixed or rejected

Issues in the NEED_EXAMPLE and TESTING states will be marked RESOLVED if there is no further activity. If a bug stays "stuck" in some unresolved state for a long time, it may eventually be resolved as WONTFIX.

Resolutions - how a bug is closed out:

 * FIXED - the bug has been fixed or the feature has been implemented
 * INVALID - the issue was rejected
 * WONTFIX - the issue might have been valid but will not be addressed, or has stayed unresolved for too long
 * DUPLICATE - a pre-existing issue covers the same topic
 * WORKSFORME - the issue could not be reproduced

== Etiquette ==
 * be responsive - developers are very busy
 * try to answer the specific questions asked by developers
 * paste tracebacks into message fields rather than uploading attachments
 * test fixes!
 * don't attach patches to the BTS, see ContributingChanges instead

== See also ==
 * ManagingBugs for the developer side of the process
 * [[IRC]] for real-time diagnosis and support
 * Our [[MailingLists|mailing lists]] for general discussion

CategoryBugs CategoryProject

BugTracker (last edited 2020-01-16 06:00:32 by aayjaychan)