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Using the Mercurial bug tracker.
1. Finding the right bug tracker
Please first check if your issue is caused by a GUI tool or third-party extension. Other bug trackers include:
2. Getting started
Mercurial's bug tracking system is located at http://bz.selenic.com/. It's used for tracking known bugs, requested features, and wishlist items.
Most bug tracker usage will need you to register an account so that you can get updates on your bug reports.
3. Creating a new issue
Before filing a new bug, please use the search form to try to locate similar bugs.
When creating a new issue, put a specific summary of your issue in the title.
3.1. Choosing a priority
Please try to select the most appropriate severity:
- bug - the software isn't working as you expect
- feature - it's not a bug, it's a feature request, good patches will probably be accepted
Once the bug is filed, there will be a priority associated with it:
- critical - top priority (data loss, security issue, or major regression)
- urgent - high priority (bug that's blocking development or is a regression)
- normal - medium priority (no data loss involved)
- wish - very low priority (it could perhaps be nice to have but may be close to a WONTFIX resolution)
A regression is defined as a bug that breaks something that worked in earlier releases.
Critical bugs may trigger out-of-cycle releases.
3.2. Helpful Information to include in your description
- The version of Mercurial you're using
- The operating system you're using
- Any third-party tools you're using
- The command you were running
- The precise traceback or error message you received
- If you're using Windows, anything unusual about your setup, including but not limited to:
- using network shares
- using an on-access virus scanner
4. The life cycle of a bug
As a bug is tracked, it will go through various states, some of which will demand your attention:
- UNCONFIRMED - no one has yet triaged the report
- CONFIRMED - a maintainer believes the report is valid, and the issue is under discussion
NEED_EXAMPLE - more information is required from the submitter (e.g.: abbr. of Latin exempli gratia)
- IN_PROGRESS - a fix is being developed
TESTING - the submitter should test the fix
- RESOLVED - closed, issue has been fixed or rejected
Issues in the NEED_EXAMPLE and TESTING states will be marked RESOLVED if there is no further activity. If a bug stays "stuck" in some unresolved state for a long time, it may eventually be resolved as WONTFIX.
Resolutions - how a bug is closed out:
- FIXED - the bug has been fixed or the feature has been implemented
- INVALID - the issue was rejected
- WONTFIX - the issue might have been valid but will not be addressed, or has stayed unresolved for too long
- DUPLICATE - a pre-existing issue covers the same topic
- WORKSFORME - the issue could not be reproduced
- be responsive - developers are very busy
- try to answer the specific questions asked by developers
- paste tracebacks into message fields rather than uploading attachments
- test fixes!
don't attach patches to the BTS, see ContributingChanges instead
6. See also
ManagingBugs for the developer side of the process
IRC for real-time diagnosis and support
Our mailing lists for general discussion